Blind woman and guide dog kicked out of hotel
A blind woman said she was woken up in the night in her hotel and asked for "proof" her dog Tudor was a registered guide dog.
Angharad Paget-Jones, 29, says she was accused of lying about her assistance dog and then thrown out of the Premier Inn hotel in London.
"I closed the door for my own modesty as I was just in a T-shirt and underwear, but the staff continued to demand evidence Tudor was a guide dog," she said.
After providing a Guide Dogs ID booklet to staff, she was told she "didn't look blind and it was obviously fake."
According to the Equality and Human Rights Commission, displaying an ID booklet for assistance dogs "is not a legal requirement." It is also usually illegal to refuse access to disabled people with guide dogs.